Support is a high priority for us.
We provide email support for all of our products. Please include
following information so we can serve you better.
- Product's name and version in email subject.
- Your Operating System (Win 95, Win 98, Win ME, Win 2000, Win
NT, Win XP).
- The symptom of the problem
- Any necessary steps to reproduce the problem.
- If you meet a problem in registered product, please enclose
the registration name/code.
Our support email account is firstname.lastname@example.org,
we will process your support request ASAP, you will get response
within 24 hours normally.